We are aware of some powering issues with the Wi-Fi Controller and have found that this is due to outdated Firmware.
The latest software on the App should fix this issue.
1
Download the latest app
2
Press factory reset until the opener beeps.
3
Download the latest firmware onto the opener
Having the most up-to-date software will keep you from having these issues, so it is important to keep your App Firmware updated to the most recent version and may need to be done periodically.
Thank you for your patience and cooperation as we navigate through these bugs. If you still have issues after taking these steps, please call us at 800-490-3163.
Sherrie S (verified owner) –
This is the best automatic door for the money. I love it!! It’s quality made, built to last and It works flawlessly. I have the solar kit which is a must have because we have had several power outages here in the spring and now I don’t have to worry about future outages.
Thank you for a great product
Sherrie (verified owner) –
This is the best auto door for the money. The door is well made and works flawlessly. I have the solar kit which is a must have. We have several power outages in the spring time and now I don’t have to worry about it. I know the door will open/close without having to be hard wired.
The other competitors are cheap and doesn’t have the quality like this brand. You get what you pay for in the long run.
Thank you for a GREAT PRODUCT
Denise (verified owner) –
This will be my 3 door installed as soon as I can get the hole cut in the new chick brooder. The first door was installed 20 years ago and still working great. The second was installed in a module chicken tractor we got from the Amish market. Love the dusk to dawn function, battery backup, and the solar option.
john hemeyer (verified owner) –
This is our second auto door. Best $ I’ve spent. Raccoons decimated our flock each year prior to this door which is an improvement over our first that used a string/gravity to close. We have had zero entrances by predators since installing the auto door though claw marks are obvious.
My flock is absolutely “free range”, roam around barns, yard, in/out of garage through pet door, and follow me to see what I’m doing. Went from losing 15-20 a year to none when the door is closed. Only ones we lose now are those outside. Not cheap, but it works.
Steve Schroeder (verified owner) –
Does exactly what it’s supposed to
cj stransky (verified owner) –
Needs improvement on closing sensitivity
The first door i received would not close consistently despite going thru several variations to the sensitivity.
The company graciously exchanged it for another one during the first year.
The second has lost all sensitivity and will not stop closing even with a steel toe boot ( had to manually open it again) in the door.
Unlike Goldilocks, i don’t need it just right but don’t want my flock left with an open door #1 or with a misfortunate accident. Door #2 i set to close later than i want but at least no tragedies from the door.
i did contact the company and let them know within the first month that this latest door stopped for nothing
I’m checking the door every night now. The last few months it also has a horrible screeching sound when opening or closing that doesn’t resolve with lubricant
CJ
Bob (verified owner) –
Nice unit. Works great and easy to install.
Debbie (verified owner) –
I love the chicken door opener. My friend installed it pretty quickly. It’s easy to program as I’m always changing the time to open and close because of the length of the day. It has always worked perfectly and I can sleep a little later because it’s so reliable.
David –
What a game changer. This door gave me time to sleep in!!!
Thank you for making such a fine product!!
Tori (verified owner) –
I love this door. It was simple to install in the hole I already had. It’s very sturdy. I love that the door closes slowly so I don’t have to worry that a chicken could be squashed. We had -15 degrees yesterday and the door worked fine. I’m very happy so far.
C. Hatch –
When they work they are wonderful. However…Horrible screeching sound. Now doors struggling it seems to ope/close. I contacted company for support but still have not heard back from them. 2 doors are only 6 months old and covered not exposed to any weather elements. Nerve racking. I need support on how to fix this problem.